Billing Terms & Conditions: We verify all billing information provided by our customers. Please enter your billing information correctly; otherwise, your order may be delayed from processing. We reserve the right to cancel any order that is unable to be verified or processed.
Shipping Methods: Orders require 2 business days for processing (subject to conditions). Business days are justified as being Monday – Friday only. MARMANIA offers ground Shipping (5 to 7 business days for delivery, once package leaves our warehouse).
Shipping Terms & Conditions: Orders are to be processed within approximately two business days, provided the items are in stock and there are no problems with the payment verification/shipping address. Orders will not be processed on weekends and holidays. Orders placed on Friday will be processed on the next business day (Monday). Once a package is dropped off to our carrier for delivery, we will not have any control over the package; therefore, we cannot make any guarantees after this point. In cases of errors or delays caused by the shipping carrier, we will help to resolve the dispute to the best of our ability, yet we will not be held responsible or liable for any delays or losses caused by the shipping carrier.
Cancellation: To cancel your order, please contact us at 855-347-3330 from Monday - Friday (8:30am - 4:00pm EST) for further assistance or email us at email@example.com.
Please note on special order items: If your order is processed, request for cancellation may not be guaranteed. We also accept cancellation via email. Cancellation of an order must be confirmed and verified by emailing us at firstname.lastname@example.org or calling us directly at 855-347-3330. A cancellation fee of 20% may be imposed for any special order items.
- If for any reason you are not happy with your purchase, you may return the item(s) within 30 days of the order shipment date for a refund to the original form of payment, less the shipping charge. Please return items in original condition (unworn, unwashed, unaltered) with the tags attached. MARMANIA reserves the right to decline your return or assess a 15% re-stocking fee if these terms have not been followed. We do not offer free returns at this time and customers are responsible for all return shipping cost.
- We will reserve the right to request for pictures, in situations where applicable, to verify any claimed damages/ manufacturer defective items or wrong items sent.
- We are not responsible for return shipping costs if the package is returned to our facility due to multiple failed delivery attempts by the shipping carrier or if customer refused to accept the package. Store credit of the returned items will be issued and we will reserve the right to deduct any related return fee imposed by the shipping carrier.
- We will be fully responsible for direct Manufacturer product defects or if a wrong product was mailed to the customer; return shipping cost will be reimbursed or a return label will be provided (see below for return procedure for details).
- Items must be returned with the original packaging and in original condition. Any items returned to us without the original packaging and/or in bad condition, will be refused and returned to sender. We do not accept back items in worn or used conditions. Any indications on the product which shows signs of usage (ie: perfume smell, deodorant marks, dirtied soles) will be refused and sent back to sender. No exceptions will be made.
IMPORTANT, please note: DUE TO HEALTH RESTRICTIONS AND SANITARY REASONS, WE DO NOT RESELL SWIMSUITS. THESE ITEMS WILL BE FINAL SALE (NO RETURN, NO EXCHANGES, ALL SALES ARE FINAL). • IN ADDITION, ALL SALES ARE FINAL FOR THE FOLLOWING ITEMS:
- SALE ITEMS
- ITEMS THAT SAY FINAL SALE